Handling Conflict in the Workplace

Dealing with conflict in your pharmaceutical job can be frustrating. Here are some simple steps to help you deal with it more effectively.

 

  • Remain respectful

Remember, no matter what the other party throws at you, the most important thing is that you remain cool, calm and collected in your place of work.

 

  • Offer solutions

Try to look at the situation objectively and think proactively about ways in which you might be able to improve it. My concentrating on resolution instead of conflict, you will automatically invite people to communicate more openly with you.

 

  • Be willing to compromise

Let it be known that you are always open to compromise. Before you enter into such a conversation be confident of your stance and have a clear idea of what areas you would be willing to compromise on. Be as flexible as you can and try to find a solution that is beneficial for both parties.

 

  • Get a mediator involved

Seek the help of a mediator to help resolve the conflict. This could be your supervisor or a colleague. They may be able to offer a fresh perspective on the conflict and offer some possible resolutions.

 

  • Listen

When dealing with conflict, make a conscious effort to let the other party to have their concerns and frustrations heard. Avoid interrupting them as they are talking and really listen to what they are saying.

 

  • Let it go

Always consider the consequences of this ongoing conflict – what will happen if you continue to disagree with the other party? Is it really worth the aggravation and potential disruption to your success at work?

 

Found this useful? See below for more helpful resources from CK Clinical:

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